Privacy Policy

1. Institutional Scope & Overview

This Privacy Policy applies to Kizen Education (referred to as “Kizen”, “the Institute”, “we”, “our”, or “us”), headquartered at SCO 193-195, Sector 34-A, Chandigarh, 160022, India.

This policy outlines our commitments and practices regarding the collection, handling, storage, and processing of personal data gathered through our official website (kizeneducation.com), digital lead forms, offline admissions counseling, and related digital communications. By accessing our services or submitting an inquiry, you consent to the practices described in this policy.

2. Information We Collect

We only gather information necessary to provide tailored academic counseling, pathway advisory, admissions processing, and institutional assistance. This includes:

Note: When making fee payments via approved gateways (such as Razorpay), your financial details (credit/debit card numbers, UPI PIN, banking credentials) are encrypted directly by the payment processor and are never stored on our servers.

3. Methods of Data Collection

We receive your information through the following legitimate channels:

• Website Inquiries: Submissions through the Contact form, Free Trial booking, Brochure download gate, or Call-Back request on our website.
• Digital Advertising Lead Forms: Contact information submitted voluntarily via Google Ads Lead Form Extensions, Meta Lead Ads (Facebook and Instagram), and official WhatsApp Business chats.
• In-Person Campus Visits: Information submitted during on-campus counseling sessions at our Sector 34-A campus.
• Automated Analytics: Standard device details, IP addresses, and browsing statistics collected via cookies to enhance site navigation speed and accessibility.

4. Purpose & How We Use Your Data

The information collected is used solely for academic and student facilitation purposes:

6. Strict Non-Disclosure & Zero-Spam Policy

Your information is shared exclusively with our internal counseling faculty and essential infrastructure partners (such as our student CRM database or telecom delivery providers) strictly for the purpose of communicating educational information.

7. Data Storage & Security Standards

We implement robust industry-standard technical and organizational security controls to protect your personal information against unauthorized access, loss, or alteration:

• TLS 1.3 / SSL Encryption: All data transmitted between your browser and our website is secured using modern cryptographic protocols.
• Secure Infrastructure: Lead and student records are maintained on high-security cloud servers with strict firewalls and database access tokens.
• Role-Based Access: Only verified academic counselors and administrative staff bound by confidentiality obligations are granted access to student contact details.

8. Data Retention & Your Rights

We retain personal data only for as long as needed to fulfill academic advising, maintain student records, or comply with statutory auditing obligations.